Customer Journey
aka, "Your way to a well-behaved Dog"
You can take comfort in knowing that our entire process is designed to create a learning environment that is as peaceful and fun as possible... for both dogs and their owners.
Screen for long-term fit and do an overnight trial stay with the dogs before accepting them for a program.
Take thorough steps to plan out all of the details and educate the owners along the way.
Be a reliable resource to continue your dog's training journey and provide excellent care when needed.
Board & Train Program + Refresher Training
To inquire about training with us, please read/submit an application so we can learn more about your dog and what goals you have for them. You'll find lots of information about our program availability, etc. on the application itself.
That's great; you're planning ahead:-) We do as much as we can before your bundle arrives, then we get going after they get their first set of vaccinations.
The majority of our clients start their journey with a full program of 4-5 weeks. Our absolute minimum requirement is 2 weeks (but they are limited to special cases).
It varies... but generally, the more, the better. We can really see a difference in the behavior of the dogs that come back for Refresher Training frequently (3-4x/yr) vs. only once every year or two.
With the 2023 pricing, most new clients spend between $3500-$4500 in the first year, between their full board & train program and subsequent refresher training stays.
We pride ourselves on being a lifelong training partner; we are here to support you for the life of your dog, as long as ABN is in business:-)