Policies
Everything you need to know about how we work
Deposit Policy:
~ Non-refundable
~ Account credit possible
4+ weeks notice = $100% Credit
2+ wks = 50% forfeit, 50% credit
>2 weeks notice = 100% forfeit
Our Board & Train Programs start at $100+tax/day
The following items are things you are required to supply for your dog's stays
Their regular food; meals+extra
A non-slip collar with ID & leash
Medications, preventatives, etc.
Veterinarian records & test results
If applicable, behavior/feeding aids
Payment for any vet bills rendered
Invoice payment due upfront
Boarding Only vs. Refresher Training
Boarding-Only |
Refresher Training |
|
Prerequisite |
Be an active boarding client since prior to June 15th, 2015 |
Complete a full B&T Program 2-week minimum |
Minimum Requirement |
—- Not applicable —- |
2-3 nights 3 days of training -and/or- 50% of their stay, whichever is greater |
Base Cost per Day |
$45+tax/night 2 dogs = $85/night 3 dogs = $120/night 4 dogs = $150/night |
$45-$80 ($45+tax/night for boarding + $35/training day) |
Extended-stay discount |
Yes, $10 off each week’s total (not per dog) |
Yes, $10 off each week’s total (not per dog) |
Multiple-dog discount |
Yes, boarding rate discounted $5/dog (2nd dog add $40+tax/nt, 3rd dog add $35+tax/nt, 4th dog add $30+tax…) |
- Yes, boarding portion discounted, (2nd dog add $40+tax/nt, 3rd dog add $35+tax…) - No, training portion is full price |
Deposit Amount |
$50/week of stay per dog Examples for: 1 dog, 2 dogs, 3 dogs, 4 dogs
1wk > 6 nts. = $50, $100, $150, $200 2wks 7-13 nts = $100, $200, $300, $400 3wks 14-20 nts = $150, $300, $450, $600 4wks 21-27 nts = $200, $400, $600, $800 5wks 28-34 nts = $250, $500, $750, $1000 |
$100/week of stay per dog Examples for: 1 dog, 2 dogs, 3 dogs, 4 dogs
1wk > 6 nts. = $100, $200, $300, $400 2wks 7-13 nts = $200, $400, $600, $800 3wks 14-20 nts = $300, $600, $900, $1200 4wks 21-27 nts = $400, $800, $1200, $1600 5wks 28-34 nts = $500, $1000, $1500, $2000 |
Cancellation Windows Deposits are Non-Refundable |
At 4 weeks = $100% Credit At 2 weeks = 50% forfeit, 50% credit Less than 2 weeks notice = 100% forfeit |
At 4 weeks = $100% Credit At 2 weeks = 50% forfeit, 50% credit Less than 2 weeks notice = 100% forfeit |
When payment is Due |
Entire Balance due up front (upon dog’s arrival) |
Entire Balance due up front (upon dog’s arrival) |
Amount of Training |
—- Not applicable —- |
1-2 sessions per training day (approx. 1/2 hour) |
Recommended Amount |
At least once every 1.5 years (After not coming to stay with us for 2+ years, We may require another Overnight Trial Stay to make sure they are still good in their crate) |
3 to 4 times per year (trips, life events, home remodeling, etc.) |
Board & Train Programs vs. Refresher Training
Board & Train Program |
Refresher Training |
|
Prerequisite |
Pass an Overnight Trial Stay |
Complete a full B&T Program |
Minimum Requirement |
2 weeks (14 nights) |
3 days of training -and/or- 50% of their stay, whichever is greater |
Amount of Training |
2-4 sessions every day (approximately 1 hour) |
1-2 sessions per training day (approx. 1/2 hour) |
Base Cost per Day |
$100 ($45+tax/night for boarding, $55/day for training) |
$45-$80 ($45+tax/night for boarding, $35/training day) |
Deposit Amount required |
$200 per week of program per dog (originally planned on) |
$100/week of stay per dog (>6 nights=$100, 7-13 nts=$200, 14-20=$300…) |
When payment is Due |
Half of total due upfront + Trans. and Video, remaining balance at graduation |
Entire Balance due up front (upon dog’s arrival) |
Extended-stay discount |
—- Not available —- |
Yes, $10 off each week’s total (not per dog) |
Multiple-dog discount |
—- Not available —- |
- Yes, boarding portion discounted, (2nd dog add $40+tax/nt, 3rd dog add $35+tax…) - No, training portion is full price |
Training Guide |
Yes, uploaded to your customer portal |
—- Not available —- |
Off-site Field Trips |
1 for each week of program (more if dog requires it) |
—- Not available —- |
Private Lessons |
2 separate 1-2 hour lessons included |
Not included; additional $75/hour |
Training Video |
Universal = Included Custom w/your dog = $75 4+wk programs—> complementary |
—- Not available —- |
Progress Reports |
Written uploaded into portal 1x/week |
Verbal at the end of each stay |
Recommended Amount |
Once or Twice (typically at least a year apart) |
Varies; Three or Four times per year (trips, life events, home remodeling, etc.) |
By choosing to utilize our services, you agree to the following:
"I agree to pay the rates that are in effect at the time my dog is at AllBreed North when payment is due. I understand that Full Estimated Payment is Due before receiving most services and is Non-Refundable, as well as any Deposits."
"I understand that if my dog has fleas or any other communicable diseases, they are not permitted to utilize the services until they have been cleared by a licensed veterinarian. Furthermore, my dog is current/up to date on all required vaccinations; Rabies, DHPP and Bordetella [and has had a recent negative fecal test]. Also, I have provided my dog with proper protection against Heartworm, Fleas and Ticks. "
"Dogs can be intact when they board, but females cannot be in a heat cycle... if they come in during their stay, they will need to be sent home. Please either spay them before their stay or have an alternative caretaker at the ready."
"If my dog participates in free-play/play groups, I understand that an interactive play setting is not without some risk of injury, that despite all the dogs appearing healthy and being handled with the greatest amount of care and foresight, dogs are not always predictable and the unexpected may occur. I recognize that the benefits of an interactive playgroup are valuable to my dog, and accept the potential risks. I further agree to pay veterinary/medical expenses incurred as a result of injury to or caused by my dog."
"If my pet appears to be ill, I authorize AllBreed North to engage the services of a veterinarian at my expense, to give other required attention, and to make whatever decisions are required for my pet’s veterinary treatment. I agree to pay all veterinary charges incurred by my pet while in the care of AllBreed North. I will not hold AllBreed North liable for failure to seek veterinary attention or for decisions made under this contract. "
"I understand that AllBreed North will exercise all due diligence and care in the guardianship of my dog. I hereby waive and release AllBreed North, its employees, owners and agents from any and all liability of any nature, for injury or damage, including that which may result from the action of any dog including my own, and I expressly assume the risk of such damage or injury while my dog participates in or attends any function of AllBreed North, while on the grounds or the surrounding area thereto. On behalf of myself and any and all other owners of this pet, I have read and agree to the terms of this contract. I warrant that I have the authority to represent any and all other owners of this pet in signing this contract."
"I agree that I have reviewed and understand all of AllBreed North’s Boarding Policies and will abide by them."
"Furthermore, I have reviewed the Boarding Checklist and will be prepared for my dog’s stay including, but not limited to, supplying enough food and medications for the duration of their stay, plus extra just in case their stay needs to be extended. I understand that if my dog runs out of food, AllBreed North will purchase that food at the owner’s expense, plus pay their current travel fee."